Usability Testing
Test designs with real users to identify friction points and validate solutions.
Overview
What does our usability testing service involve?
At Pat Media Works, we approach every usability testing project with strategic thinking and meticulous craft. Our team works closely with you to understand your goals, your audience, and your competitive landscape before a single design decision is made.
Whether you are a startup finding your footing or an established brand ready to level up, our usability testing service is designed to deliver results that make a measurable difference to your business. We combine deep expertise in ux research with a boutique approach that ensures every detail receives the attention it deserves.
Quick Facts
- Category
- UX Research
- Deliverables
- 5 items
- Locations
- 8 areas served
- Process
- 5-step proven workflow
Deliverables
What you get
Every usability testing project is tailored to your specific needs. Here are the core deliverables included in this service.
Our Process
Every project follows a proven five-step process to ensure exceptional results.
Discovery
We start by understanding your business, audience, and goals through a focused discovery session.
Strategy
We define the approach, set milestones, and align on deliverables before any design begins.
Design
Our designers craft solutions through iterative rounds, incorporating your feedback at every stage.
Refine
We polish every detail, test across contexts, and ensure everything meets our quality standards.
Deliver
You receive production-ready files, guidelines, and everything needed for seamless implementation.
Available Locations
Get usability testing services across South Africa
Our usability testing service is available to businesses in all 8 of the areas we serve. Click on any location below to see a dedicated page for usability testing in that area.
Usability Testing in Johannesburg
Professional usability testing for Johannesburg businesses.
Usability Testing in Pretoria
Professional usability testing for Pretoria businesses.
Usability Testing in Centurion
Professional usability testing for Centurion businesses.
Usability Testing in Sandton
Professional usability testing for Sandton businesses.
Usability Testing in Midrand
Professional usability testing for Midrand businesses.
Usability Testing in Polokwane
Professional usability testing for Polokwane businesses.
Usability Testing in Limpopo
Professional usability testing for Limpopo businesses.
Usability Testing in North West
Professional usability testing for North West businesses.
Frequently Asked Questions
Common questions about our usability testing services.
Our usability testing service includes test plan, task scenarios, session recordings, findings report, priority fixes. Every project is tailored to your specific needs and business goals.
We follow a structured five-step process: Discovery, Strategy, Design, Refine, and Deliver. This ensures every usability testing project meets our high standards and your expectations.
Pat Media Works brings boutique attention and senior-level expertise to every project. We focus on strategic thinking, exceptional craft, and measurable results for your usability testing needs.
Absolutely. We tailor every engagement to your unique requirements. During our discovery phase, we define exactly what deliverables will have the most impact for your business.
Related Services
More UX Research services
Explore other services in the UX Research category that complement usability testing.
User Interviews
Conduct structured user interviews that uncover needs, pain points, and opportunities.
Surveys
Design and deploy surveys that gather quantitative insights to inform design decisions.
Persona Profiles
Create data-driven personas that keep your team aligned on who you are designing for.
Journey Maps
Map the complete customer journey to identify moments that matter and opportunities to improve.
Start a Conversation
Tell us about your project and we will get back to you with a tailored proposal.